Operations Leadership Development Program (North Asia)

Hong Kong
Reference No: 25848

What's the role?

Become the next generation of leaders in operations. Get a wide business understanding by gaining experience across different functions within After Market Services. Apply your curiosity and hunger for problem-solving, to question the way things are done, share your ideas on how to make us better, continuously improving our ways of working in our daily operational processes and contributing to reaching our sustainability goals.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

The 18 months program aims to build future leaders in Operations by providing them with first-hand experience in the most relevant areas of the After Market Services. The program consists of three phases:

1.Rotation between the key roles of a Tool Service Center for a comprehensive and hands-on experience about the major operations, learning from the peak the key drivers for customer engagement.
2.Driving of instrumental improvement projects across the region.
3.Developing initiatives from a global perspective and connecting with global functions such as Engineering, Process Management, Supply or Marketing.

These phases will give you a solid foundation to develop into a leadership position within Hilti and build a network that will help unlock international opportunities across the 120 locations in which Hilti has a presence.

We’re proud to be ranked in Great Places to Work 2020 as one of the Europe's best multinational workplaces.

What do we offer?

You will be offered immediate responsibility, asked to step out of your comfort zone and closely coached, trained and mentored to excel in your role. If you have a hands-on mentality and the passion to contribute to world-class service operations this could be the role for you.

You will have a steep learning curve, be part of a culture of improvement and see how your work has a direct impact on customer engagement. In return for your exceptional performance and consistent results in this position, we also offer exciting opportunities to move globally around the business in the future.

Why should you apply?

We have a diverse team of people and some of our best team members joined us with no industry experience. We are more interested in your learning agility, commitment and drive to succeed. We hire for a career not for a position: if you are looking for long term career prospects and opportunities to grow both personally and professionally, this might be the perfect start. In return for your exceptional performance and consistent results in this position, we also offer exciting opportunities to move around the business in the future.

What you need is:

  • Bachelor degree or above in Engineering or operations.
  • Motivation for having an impact on a challenging environment and the possibility to perform a wide range of tasks and manage multiple interfaces.
  • Hands-on mentality, passion for learning all about Operations and high commitment to provide excellent customer experience.
  • Curiosity and openness for change and improvement: you see yourself as a problem solver with a love for detail.
  • Highly proficient in written and spoken English and one North Asia language.
  • Ability to engage others regardless of background or hierarchy.
  • Internationally mobile and eager to explore a career in a global company.

Click through the "Apply Now" button where you will be asked to upload your CV.

Please contact us at Recruitment.HKTeam@hilti.com if you need any support with your application.

Contribute and impact our business directly at after market sales team.

Similar Jobs at Hilti

After-Market Services

Got a talent for technology? Our various engineering roles could see you consulting on construction sites, building new software or developing patented products in our R&D innovation centers.

Find out about our engineering roles