Regional Data Quality Specialist (Commensurate with experience)
What's the role?
We are looking for a high caliber candidate to help the Regional Market Reach team to support 5 locations in maintaining & expanding customer / contacts / project master through data quality tools and data quality activities to align organizational strategies (digital & market reach initiatives & contact strategy) and provide high quality customer / contact / project master, with all relevant details
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 29,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Report directly to Market Reach Manager, act as regional process owner to share expertise in data quality related subjects while implementing new systems within North Asia (5 locations) to uplift the current systems to meet up with Hilti global standards
Provide high quality data to conduct market reach setup, Hilti retail shop impact zone, customer segmentation, sales territory planning, customer survey, digital initiatives, etc.,
Work closely with sensing manager in converting additional/potential customer contacts from third party sources like government, social media platforms, other agencies into our contact data master as well as managing territory alignment in the system for customer allocation for salesmen, specifiers for specification engineers to enable optimal zoning and territory structure
Conduct data cleaning and quality maintenance on monthly basis to generate customer master, contact master, project master (link ship to project codes in SAP/CRM)
Drive continuous improvement through DQ tools (audit tool) and scorecard by 5 locations with support from regional market reach team particularly at decision maker level
Gather & maintain for all known customers & projects in countries wherein address system does not exist
Conduct regular data collection from internal teams like sales, customer service, Hilti retail shop, engineering, finances
What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
Why should you apply?
We have an excellent mix of people. So, if you’ve never worked in engineering or supplier, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
- Degree in Economics, Statistics, Business or related discipline from reputable university
- At least 3 years of experience in data analytics or business analysis
- Sound analytical skills with strong presentation and able to communicate insights from data to people at different levels
- Proficient in MS Office application especially Excel, Access and PowerPoint
- Experience in using Tableau, Power BI or related analytics visualization tools would be an advantage
- Experience with ERP/SAP system knowledge would be highly preferred
- Excellent command of written and spoken English